Janet C. Frank, DrPH, MS, is a faculty associate at the UCLA Center for Health Policy Research and an adjunct associate professor in the Department of Community Health Sciences at the UCLA Fielding School of Public Health. Her current responsibilities include working with the California Community College Health Workforce Initiative (HWI) and with the Research Subcommittee of the California Master Plan on Aging.

From 1990 to 2013, Frank served as assistant director of academic programs in the UCLA Multicampus Program in Geriatric Medicine and Gerontology at the Geffen School of Medicine at UCLA where she led projects in geriatric workforce development. This included projects for the California Geriatric Education Center and the National Coordinating Center for the Research Centers for Minority Aging Research.

In 2013, Frank retired from her full-time role in geriatric medicine and joined the UCLA Center for Health Policy Research on a part-time basis. In her role as faculty associate at the UCLA Center for Health Policy Research, she participated in a systematic review of clinical preventive services for older adults, and the Healthy Aging Prevention Partnership Initiative. Most recently she directed the California Mental Health and Older Adult System of Care study, and a related project on the behavioral health workforce. Previous work through the Center also involved serving as a special assistant to the director of the National Coordinating and Evaluation Center for the NIH Diversity Education Consortium.

Frank received her master's degree in gerontology from the University of Southern California and her doctorate in public health from the UCLA Fielding School of Public Health. 

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California’s Behavioral Health Services Workforce Is Inadequate for Older Adults
Policy Brief
Policy Brief

California’s Behavioral Health Services Workforce Is Inadequate for Older Adults

​The Workforce, Education and Training component of California’s Mental Health Services Act, which passed in 2004, has infused resources into the public mental health system. However, these resources have not kept pace with an existing behavioral health workforce shortage crisis, the rapid growth of an aging population, and the historical lack of geriatric training in higher education for the helping professions. This policy brief draws on recent study findings, state planning documents, and a review of the literature to describe gaps and deficiencies in the behavioral health workforce that serves older adults in California. 

A series of recommendations to improve workforce preparation and distribution are presented to specific audiences: state policy makers and administrators; educational institutions, accrediting bodies, and licensing boards; and county mental health/behavioral health departments and their contracted providers.

Publication:

California Mental Health Older Adult System of Care Project Deliverable 4 Report: Focus Groups
Research Report
Research Report

California Mental Health Older Adult System of Care Project Deliverable 4 Report: Focus Groups

This report contains detailed information about the focus groups that were conducted as part of the California Mental Health Older Adult System of Care Project. The two-year study assessed older adult mental health care service delivery in six counties through key informant interviews with administrators, county-contracted providers, and consumers of county mental health services. Specifically, stakeholders were interviewed about their views on facilitators for implementing an integrated and comprehensive system of mental health care for older adults and also on strategies for overcoming barriers to implementation. 

Publication:

Older Californians and the Mental Health Services Act: Is an Older Adult System of Care Supported?
Policy Brief
Policy Brief

Older Californians and the Mental Health Services Act: Is an Older Adult System of Care Supported?

This policy brief summarizes findings from the first study to evaluate how California’s public mental health delivery system has served older adults (60 years of age and over) since the passage of the Mental Health Services Act (MHSA) in 2004. Study findings indicate that there are unmet needs among older adults with mental illness in the public mental health delivery system. There are deficits in the involvement of older adults in the required MHSA planning processes and in outreach and service delivery, workforce development, and outcomes measurement and reporting. There is also evidence of promising programs and strategies that counties have advanced to address these deficits. Recommendations for improving mental health services for older adults include designating

a distinct administrative and leadership structure for older adult services in each county; enhancing older adult outreach and documentation of unmet need; promoting standardized geriatric training of providers; instituting standardized data-reporting requirements; and increasing service integration efforts, especially between medical, behavioral health, aging, and substance use disorder services.

This policy brief is part of a six-county study of public mental health services for older adults funded by the MHSA. This is the first study to assess whether MHSA-funded services meet the complex needs and address the recovery goals of older adults with mental illness by supporting an Older Adult System of Care (OASOC).


Publication:

Servicios públicos de salud mental en California: ¿Cómo están siendo atendidos las personas de tercera edad?
Fact Sheet
Fact Sheet

Servicios públicos de salud mental en California: ¿Cómo están siendo atendidos las personas de tercera edad?

Esta hoja informativa presenta información sobre un estudio financiado por la Acta de Servicios de Salud Mental (Mental Health Services Act [MHSA]) del 20041 que se llevó acabo en seis condados sobre servicios públicos de salud mental para personas de la tercera edad. Este es el primer estudio que evaluará si el apoyar un sistema de cuidado para personas de la tercera edad (Older Adult System of Care [OASOC]), servicios financiados por MHSA, satisface las necesidades complejas y aborda los objetivos de recuperación de estas personas con enfermedades mentales.

Publication:

 

California’s Behavioral Health Services Workforce Is Inadequate for Older Adults
Policy Brief
Policy Brief

California’s Behavioral Health Services Workforce Is Inadequate for Older Adults

​The Workforce, Education and Training component of California’s Mental Health Services Act, which passed in 2004, has infused resources into the public mental health system. However, these resources have not kept pace with an existing behavioral health workforce shortage crisis, the rapid growth of an aging population, and the historical lack of geriatric training in higher education for the helping professions. This policy brief draws on recent study findings, state planning documents, and a review of the literature to describe gaps and deficiencies in the behavioral health workforce that serves older adults in California. 

A series of recommendations to improve workforce preparation and distribution are presented to specific audiences: state policy makers and administrators; educational institutions, accrediting bodies, and licensing boards; and county mental health/behavioral health departments and their contracted providers.

Publication:

View All Publications

California Mental Health Older Adult System of Care Project Deliverable 4 Report: Focus Groups
Research Report
Research Report

California Mental Health Older Adult System of Care Project Deliverable 4 Report: Focus Groups

This report contains detailed information about the focus groups that were conducted as part of the California Mental Health Older Adult System of Care Project. The two-year study assessed older adult mental health care service delivery in six counties through key informant interviews with administrators, county-contracted providers, and consumers of county mental health services. Specifically, stakeholders were interviewed about their views on facilitators for implementing an integrated and comprehensive system of mental health care for older adults and also on strategies for overcoming barriers to implementation. 

Publication:

Older Californians and the Mental Health Services Act: Is an Older Adult System of Care Supported?
Policy Brief
Policy Brief

Older Californians and the Mental Health Services Act: Is an Older Adult System of Care Supported?

This policy brief summarizes findings from the first study to evaluate how California’s public mental health delivery system has served older adults (60 years of age and over) since the passage of the Mental Health Services Act (MHSA) in 2004. Study findings indicate that there are unmet needs among older adults with mental illness in the public mental health delivery system. There are deficits in the involvement of older adults in the required MHSA planning processes and in outreach and service delivery, workforce development, and outcomes measurement and reporting. There is also evidence of promising programs and strategies that counties have advanced to address these deficits. Recommendations for improving mental health services for older adults include designating

a distinct administrative and leadership structure for older adult services in each county; enhancing older adult outreach and documentation of unmet need; promoting standardized geriatric training of providers; instituting standardized data-reporting requirements; and increasing service integration efforts, especially between medical, behavioral health, aging, and substance use disorder services.

This policy brief is part of a six-county study of public mental health services for older adults funded by the MHSA. This is the first study to assess whether MHSA-funded services meet the complex needs and address the recovery goals of older adults with mental illness by supporting an Older Adult System of Care (OASOC).


Publication:

Qandaimage
Ask the Expert

Three Questions with Janet Frank on Behavioral Health

 

Ask the Expert Janet

Janet Frank is a faculty associate and lead author of a new study on the need for a more robust and well-trained workforce to serve the behavioral health needs of California’s older adults. In this brief interview, she discusses the need for geriatric behavioral health training and models that have addressed the recruitment and retention for the public behavioral health workforce that serves California’s older adults. 

 
Q: Explain a little more why behavioral health training needs to be specialized for older adult behavioral health services? 

There are several important differences about serving older adults with behavioral health needs. First, most older adults, about 80 percent, have one or more chronic medical conditions, along with their behavioral health issues. This makes their care more complicated. Clinicians need to be able to take an integrated approach to their care and understand the challenges of providing services to people with complex medical needs. One example of this is managing medications. Older adults metabolize medications more slowly than younger people, so they stay in their systems longer. So the geriatric approach to medication dosage is “start low and go slow” to avoid toxicity and other adverse events associated with medication mismanagement.   

 
Q: Your study reports that the public behavioral health workforce is understaffed and inadequately trained for the challenges of caring for older adults. What models or ideas address these issues? 

There are a number of good models that counties have developed to address the specialized needs of older adult behavioral health care. In Los Angeles County, the Geriatric Evaluation Networks Encompassing Services Intervention Support (GENESIS) Program deploys an interprofessional geriatric team to provide assessment and treatment to older adults. GENESIS includes geriatric psychiatry residents from UCLA for a six-month rotation. 

Another great training model is in San Diego County. The Geriatric Certificate Program is an intensive six-month certificate training with a culminating project and continuing education with the academy based at San Diego State University. There is an application process and selection for the positions for clinician case managers who will be clinic-based. This is believed to be the only such intensive education for persons who focus on service to older adults. This is at the level of a college course and provides an incentivized job role to account for older adult case load. 

In Monterey County, the Senior Peer Counseling Program (SPC) provides no-cost mental health intervention and emotional support to older adults suffering from depression, anxiety, grief, loss, adjustment to chronic illness, and other stressors that can occur in the later life. Peer counselors, trained and supervised by mental health professionals, provide short-term one-on-one counseling that may be home-based, office-based, or at long term-care facilities. 
 

Q: You talk about many problems in training and retaining workers in behavioral health. Is there any way to make geriatrics training sexier, so more people will go into the field? 

Since colleges and universities typically do not require gerontology or geriatrics courses within the “helping professions” that comprise the behavioral health workforce (e.g., psychiatrists, psychologists, social workers, counselors), there is not exposure to this content unless the student takes elective courses. Only between 1 and 4 percent of behavioral health professional take geriatrics electives during their graduate work. Due to ageism, the cost and time for advanced training and lack of programmatic and salary incentives, there is not much “up side” for going into geriatrics, and specifically geriatric behavioral health. 

I’m afraid there isn’t a way to make geriatrics “sexier,” however we can urge our state planners and policy makers to set up course requirements and hiring/salary incentive programs to encourage people to choose this specialization. After all, 1 in 5 Californians will be older adults by the next decade ― we are already late in our preparation to serve their needs.   

 

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Video

Improving California’s Behavioral Health Workforce for Older Adults

One in five Californians will be an older adult by 2030, yet gaps and deficits in the state’s geriatric mental health care workforce still exist.

In our January seminar, Faculty Associate Janet Frank and Research Scientist Kathryn Kietzman share recommendations from their new study on how state policymakers, educational institutions, and county mental health/behavioral health departments and their contracted providers can help improve this workforce and ensure that mental health care training that addresses the unique needs of older adults is a priority instead of an afterthought.

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Improving California’s Behavioral Health Workforce for Older Adults

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Older Californians and the Mental Health Services Act: Is an Older Adult System of Care Supported?

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